Customer Service Administrator

Job title : Customer Service Administrator
Location : Melbourne, VIC
Salary : $45,000-$47,000 +super
Contact name : Bridgette Meaden
Contact email : bmeaden@sharpandcarter.com.au
Job reference : 1098837
About the role

This fast-paced and varied role sits within a supportive and energetic team acting as support for a diverse range of internal and external stakeholders.

This is a permanent role within a growing organisation, with great scope for career progression. If you are seeking a new challenge or to kick-start your career in Administration, this is the role for you!

Responsibilities

Sitting in a supportive Customer Service team you will be responsible for:
  • Answering and responding to incoming calls and queries
  • Managing a busy email inbox
  • Making outbound calls to customers 
  • Updating and maintaining internal databases
  • Taking bookings and coordinating schedules
  • Running reports and preparing quotes, documents, and presentations
  • Ad hoc duties as required
Skills / Experience
  • Computer literate to an intermediate level with sound knowledge of Microsoft Office
  • Excellent interpersonal and communication skills
  • A positive and proactive approach to work with the drive to learn
  • Demonstrated ability to problem solve and take on feedback
About the client

Known as an employer of choice, our client is a well-established privately owned business with offices across Australia. A true leader within their field, they work closely with leading Real Estate Agencies to provide a service to rental properties.

Due to continued growth within the business, they are looking to hire customer-focused individuals who are eager to start their career in Administration and grow with the business as they continue to dominate the market. Conveniently located in Caulfield South, this is a permanent opportunity that requires a can-do attitude and the ability to work in a fast-paced environment.