Business Support & Administration Recruitment Agency

What We Do

We understand that business support staff are in high demand and quality candidates with the right practical and communication skills can translate into a highly successful organisation. Leveraging our sound market knowledge, we match suitable candidates with businesses dependent on specific needs.

We specialise in the recruitment of quality Business Support professionals from entry-level Administrators through to Senior Executive Assistants and Office Managers across temporary, contract and permanent placements.

About the role We are on the lookout for a dynamic Customer Service Officer to join our team. This role is pivotal in delivering exceptional customer service across various channels, including phone, email, and sales support. If you're passionate about customer satisfaction and thrive in a fast-paced environment, we want to hear from you! Key Responsibilities Handle inbound calls and email inquiries promptly and professionally Process invoicing and purchase orders with precision Collaborate with operations and supply chain teams to address customer challenges Work closely with the Sales team on opportunities, quotations, and customer queries Provide comprehensive sales and office administration support Resolve customer complaints effectively and ensure timely follow-up for resolution Coordinate with internal departments to resolve customer issues efficiently Assist with in-house business reporting as required Undertake ad hoc duties as necessary Requirements Demonstrated experience in customer support or client service roles Exceptional phone handling skills and active listening abilities Excellent written and verbal communication skills Familiarity with CRM and ERP systems, preferably SAP Strong multitasking, prioritization, and time management skills Proven team player with meticulous attention to detail About our Client With a team of 14 employees based in Melbourne, our client boasts a global presence spanning 43 years. Renowned for partnerships with industry giants like Coca-Cola and BMW, they enjoy a stellar reputation in the market. Despite being a small team, they offer stability, onsite parking, ongoing training, and an employment wellbeing program. Monthly team building activities and bonuses foster a positive work culture. With sales representatives frequently on the road, the Finance & Operations team predominantly occupies the office space. Additionally, the team embraces diversity, welcoming individuals from various backgrounds. To apply please follow the link below or for a confidential discussion please contact Sarah Gee at SGee@sharpandcarter.com.au

About the role As the Senior Team Administrator, your primary responsibility is to ensure the smooth daily operations of the office through effective coordination, administration, and management tasks. This is a full time, permanent role where you will have flexibility to work from home one day a week. Key Responsibilities Manage relationships with vendors, service providers, and stakeholders. Collaborate with other offices and key stakeholders to plan and organize company events. Attend National Administration Meetings and OHS meetings on behalf of the office. Communicate office and inter-office events to relevant participants. Manage office services, including correspondence control, filing systems, and supply requisitions. Establish and maintain office systems and record-keeping procedures. Manage contracts and price negotiations with office vendors and service providers. Handle invoices and payments, maintaining accurate records as required. Benefits Paid Parental Leave Paid Birthday Leave Quarterly Fitness Reimbursement Internal Training Opportunities Coaching & Mentoring Programs Friday Drinks Social Committee Activities Quarterly Events Charity Days Requirements Intermediate to advanced proficiency in Microsoft Suite. Strong management, communication, and interpersonal skills. Ability to prioritize tasks and meet deadlines. Excellent organisational skills. Experience in a similar role Must have full working rights in Australia You'll have a positive and friendly attitude with ability to build rapport About our Client Our client is a prominent figure in Australia's property industry, boasting over 40 years of operational experience and offices in four states nationwide. With a team of over 140 experts spread across Australia, their Adelaide office has around 15 emoloyees, characterized by their diverse backgrounds and impressive tenure. Renowned for their inclusive, enjoyable, and supportive culture, they prioritize career advancement and provide ample opportunities for growth and development. To apply please follow the link below or for a confidential discussion please contact Sarah Gee at SGee@sharpandcarter.com.au

Business Support

What We Do

Roles We Recruit

for all levels in Business Support

Meet The Specialists

get in touch today

Bridgette Meaden

Partner

Elise Dawson

Partner

Georgia Campbell

Senior Consultant

Kellie Chehade

Manager Expert

Sarah Gee

Consultant

Zoe Raphael

Partner

Bridgette Meaden

Partner

Elise Dawson

Partner

Georgia Campbell

Senior Consultant

Grace Van Der Heyden

Executive Assistant & Office Manager

Kellie Chehade

Manager Expert

Sarah Gee

Consultant

Zoe Raphael

Partner

"​Rosie knows what I'm looking for and is able to provide information to me in an effective and quick way, which really helps me in getting a good understanding of the opportunities".

Carrie,

Candidate

Brian Trim ,

National Account Manager – Pharmacy, Nuchev

"​It was a pleasure working with Ellen. She is very proactive, quick in responding to your queries and always available when you need to have a quick chat. She made the whole process from the initial talks about the role to interview and finally getting the offer letter absolutely flawless".

Ravi,

Candidate

Anastasia ,

Client

Jobs In Business Support

find the jobs that you're looking for

Customer Service Administrator

Melbourne

Legal Assistants- Multiple Roles

Victoria

Executive Assistant to COO

Melbourne

Executive Assistant

Melbourne

Receptionist Cover

Melbourne

Senior Team Administrator

Adelaide

Our locations

Brisbane

Melbourne CBD

Melbourne East

Sydney

Western Sydney

Perth

"Rosie knows what I'm looking for and is able to provide information to me in an effective and quick way, which really helps me in getting a good understanding of the opportunities".

"It was a pleasure working with Ellen. She is very proactive, quick in responding to your queries and always available when you need to have a quick chat. She made the whole process from the initial talks about the role to interview and finally getting the offer letter absolutely flawless".