Business Support Recruitment Agency

This position plays a key role in ensuring transport orders are efficiently scheduled, optimised, and executed in line with customer expectations and compliance standards.    About the Role The Transport Scheduler Optimiser is responsible for managing transport service demands across customer sites. This includes receiving transport orders, optimising routes and loads using a TMS system, allocating to carriers, managing execution, and ensuring timely proof of delivery. The role involves frequent interaction with customers, carriers, and internal teams, and requires sound judgment, strong systems experience, and effective problem-solving capabilities.    Key Responsibilities Manage the full transport cycle from order receipt to delivery confirmation Optimise loads, routes, and capacity using internal TMS systems (including OPSI PLATO) Allocate orders to compliant carriers and ensure adherence to operational procedures Monitor and manage exceptions to minimise service risks and delivery delays Maintain accurate master data and ensure all records are current within the system Liaise with both carrier and customer operational teams to ensure seamless execution Conduct safety and compliance checks in line with Chain of Responsibility (CoR) standards Support business continuity planning and participate in ongoing process improvement initiatives    The Ideal Candidate Strong background in transport operations, freight scheduling, or logistics coordination Proficiency with transport management systems and optimisation tools High level of accuracy and attention to detail Proven ability to manage fluctuating workloads and maintain composure under pressure Excellent written and verbal communication skills, with the ability to interact effectively with multiple stakeholders Demonstrated ability to work both independently and collaboratively within a team Sound judgment and analytical thinking when making operational decisions Understanding of Australian road transport regulations and compliance practices    How to ApplyPlease apply below or reach out to Olivia Howard for a confidential discussion. Olivia Howardohoward@sharpandcarter.com.au0417 873 292

Location: Cremorne | Interior Design & Furniture Industry Full-Time | Fun, Creative, and Supportive Team Culture Are you an organised, enthusiastic individual who thrives in a fast-paced, design-focused environment? We’re partnering with a vibrant and growing furniture and interior design business in Cremorne to find a dynamic Administration Assistant to join their team! With weekly showroom events, a buzzing team culture, and plenty of opportunities for growth and progression, this role is perfect for someone who enjoys variety, takes initiative, and has a keen eye for detail. The Role This is a varied and hands-on role where no two days will be the same! You’ll be supporting the team across key areas including customer service, sales admin, project coordination, and showroom management. Key responsibilities include: Front of House: Being the welcoming face of the business—greeting clients, managing emails, and responding to online enquiries Showroom & Events: Preparing the showroom for daily trade and weekly events (catering, coffee runs, general presentation) Sales Admin: Assisting the sales team by preparing quotes, documentation, pricing, and quantity counts Project Admin & Customer Support: Processing repeat orders, responding to client queries, and supporting ongoing customer relationships General administrative tasks to keep things running smoothly! About You We’re looking for someone who is: Friendly, proactive, and confident engaging with customers and team members alike Highly organised with excellent attention to detail Comfortable juggling a variety of tasks and working to deadlines Tech-savvy and experienced in Microsoft Office Interested in the world of design, interiors, or furniture (not essential, but definitely a plus!) What’s in it for you? A fun and collaborative team in a creative industry Cremorne location close to public transport, cafés, and great coffee spots Hands-on exposure to design projects, sales, and event coordination Real opportunities to grow and develop within the business Be part of an exciting and passionate team that loves what they do!

The Opportunity Sharp & Carter is proud to partner with a global organisation that is a recognised leader in the visual communications market. Based in Truganina, this business provides a compelling range of innovative solutions and services, with a strong focus on delivering a superior customer experience through a passionate, diverse, and collaborative team. They are currently seeking a motivated and customer-focused individual to join their team as a Customer Service Consultant. This is a fantastic opportunity to work in a supportive and high-performing team where you’ll have real ownership and the opportunity to make a genuine impact. Key Responsibilities Manage customer orders and requests from start to finish, ensuring follow-through and customer satisfaction. Provide tailored solutions using your product, application, and industry knowledge. Accurately maintain business systems to reflect customer interactions and requirements. Share customer insights and feedback to support product and service improvements. Consistently deliver a high-quality customer service experience in all interactions. Experience & Qualifications Experience in customer service focused role  Strong communication skills and the ability to adapt your approach depending on the audience. Organised, proactive and able to multitask in a fast-paced setting. About You You are a people person who thrives on helping others and building strong relationships. You take pride in your communication skills and enjoy solving problems, managing your workload with care and attention to detail. You’re someone who values being part of a team but can also work independently and take ownership.How to Apply If you’re a passionate customer service professional looking to join a global organisation with strong values and a supportive culture, we’d love to hear from you.

About the role  Join a dynamic Customer Services team within a trading business, playing a crucial role in supporting key customer and supplier accounts. As a Customer Services Representative, you will ensure accurate and timely processing of customer and supplier contract data in SAP. Effective communication with customers, suppliers, and traders will be essential as you provide updates on order statuses and facilitate seamless transactions.Key Responsibilities Manage creation and maintenance of customer and supplier orders in SAP. Capture deal cost details and process contract authorizations. Generate and send sales contracts/confirmations and update shipping details. Coordinate vessel bookings, organize cargo surveys, and maintain shipping dates. Communicate order statuses to customers and liaise with suppliers for updates. Ensure timely receipt of shipping documents and process goods receipts in SAP. Issue tax invoices, complete customer credit checks, and prepare weekly JIT reports.   Requirements Strong results orientation and clear communication skills. Ability to thrive in a fast-paced, high-volume environment and work collaboratively. Excellent organizational skills with a focus on accuracy and data integrity. Willingness to learn and adapt to new challenges. Minimum of 3 years' experience in Administration or similar role, with customer support or client service experience. Experience in international trade beneficial, familiarity with Operations, Logistics, and Supply Chain Management.   About our Client Based in Cremorne, our client is a crucial international trade center specialising in steel and related commodities. Renowned for their exceptional customer service and logistics, they cater to a variety of industries from their dynamic urban location. They offer a flexible work schedule of 2 days WFH and 3 days in-office, conveniently located near East Richmond Station.To apply please follow the link below!

About the Role We are currently seeking a personable and professional Temporary Receptionist to join our client, a leading organisation within the FMCG industry, for a 9-month contract based in Southwest Sydney. This position offers an excellent opportunity for an individual who thrives in a front-facing role, is committed to delivering outstanding customer service and is adept at handling a broad range of administrative responsibilities in a dynamic, fast-paced environment. Responsibilities Your key responsibilities will include, however are not limited to: Greeting visitors and directing them to the appropriate person or department, ensuring a welcoming and professional experience. Assist with meeting room bookings and facilitation. Answer and redirect incoming calls in a professional manner, ensuring clear communication and message accuracy. Manage courier pickups and deliveries, ensuring goods are signed for and directed to the correct departments. Take customer orders over the phone, collect payments and reconcile invoices with delivery dockets. Provide administrative support to various departments as required. Monitor the sign-in process for all contractors and visitors. Handle incoming and outgoing mail and packages. Skills & Experience A successful candidate will have:  Proven experience in a receptionist or administrative role. Excellent communication and interpersonal skills. Ability to multitask and prioritise tasks effectively. Strong organisational skills and attention to detail. Ability to problem solve and ensure seamless operations. Collaborative and supportive, contributing to a positive team environment. Reliable and dependable. Benefits Competitive hourly rate. Enjoy the ease of on-site parking for a smoother commute. Join a friendly and supportive team environment. How to Apply To apply, please follow the link below or for more information about this opportunity, please connect with Hayley Thorndyke on the details listed below:    Hayley Thorndyke Consultant – NSW Business Support hthorndyke@sharpandcarter.com.au

About the Role We are partnering with a leading retailer to recruit a motivated and experienced Customer Service Officer for a 6-month contract based in Parramatta. In this front-line role, you will be the first point of contact for customers, delivering exceptional service while also supporting day-to-day administrative and operational functions to ensure seamless business operations. This opportunity is ideal for a driven and organised professional with a background in customer service and/or administration. You’ll be part of a collaborative and high-performing team where your communication skills, attention to detail and ability to manage multiple priorities will be highly valued. Responsibilities Your key responsibilities will include, however are not limited to: Serve as the primary contact for customer inquiries received via phone, email and digital platforms. Provide accurate information regarding products, services and policies in a timely and professional manner. Resolve customer issues efficiently and escalate complex matters to the appropriate teams when required. Maintain and update customer records in internal systems, including accurate data entry into the CRM. Process orders, returns and exchanges, ensuring compliance with company procedures. Support the wider team with general administrative duties, including data entry, filing and reporting. Assist in tracking and reporting on customer service metrics and feedback. Contribute to continuous improvement initiatives aimed at enhancing the overall customer experience. Skills & Experience A successful candidate will have:  Previous experience in a similar customer service or administration role. Excellent communication and interpersonal skills. Proven customer service focus, with a strong ability to handle inquiries and complaints calmly and efficiently. Proficiency in using Microsoft Office Suite and CRM systems. Ability to work independently as well as collaboratively within a team. High level of attention to detail and accuracy in data entry and documentation. Ability to prioritise tasks and manage time effectively in a fast-paced and high-volume environment. Strong problem-solving skills. Ability to build rapport and maintain positive, professional relationships with customers. Benefits 6-month contract with the opportunity to gain valuable experience in a leading retail organisation. Convenient Parramatta location, close to public transport, shops and cafes. Supportive and collaborative team culture with a strong focus on employee wellbeing. How to Apply To apply, please follow the link below or for more information about this opportunity, please connect with Hayley Thorndyke on the details listed below:    Hayley Thorndyke Consultant – NSW Business Support hthorndyke@sharpandcarter.com.au