Technology, Projects & Digital Recruitment Agency

Technical Support Consultant Are you a technical support or application support professional who enjoys solving complex data problems, working with SQL and getting closer to Product and Engineering?   This is an opportunity to join a well-established software business entering an exciting period of growth following the successful transition of its flagship platform to the cloud. Backed by long-term investment and expanding internationally, the business is looking for a Technical Support Consultant to help shape the next phase of its customer support capability.   This role goes well beyond traditional ticket support. You'll work at the intersection of customer support, data migration, onboarding and development, helping clients transition onto a cloud-based platform while ensuring data accuracy, system integrity and an exceptional customer experience. Most importantly, this role has been designed as a genuine career pathway into Product, Engineering, Technical Consulting or Solutions Consulting.   The Opportunity You'll join a collaborative software business that's investing heavily in its cloud platform and technical capability. Working across Support, Product and Development, you'll gain exposure to customer onboarding, data migration, database troubleshooting and modern SaaS delivery while partnering closely with experienced developers and technical specialists. This is an opportunity to develop your technical capability, contribute to operational improvements and build a long-term career within a growing software organisation.   What You'll Be Doing Query databases using SQL to investigate, validate and resolve data issues. Support client onboarding, technical platform configuration and user access. Assist with data migration, data mapping and validation activities. Identify data anomalies, formatting errors, missing fields and schema issues. Support technical reruns using internal automation tools and scripts. Configure SharePoint environments, sandbox tenants and Single Sign-On (SSO) integrations. Work closely with Development and Onboarding teams to resolve technical issues. Create and improve knowledge base documentation, standard operating procedures and client communication templates while identifying opportunities to improve support processes. What We're Looking For Strong hands-on SQL experience. This is essential. Experience in Technical Support, Application Support, SaaS Support, Data Migration, Implementation Support or a similar technical customer-facing role. Strong problem-solving skills and a methodical approach to data. Ability to communicate technical issues clearly to both technical and non-technical stakeholders. A customer-focused mindset with genuine care for delivering a great user experience. Curiosity, ownership and a desire to continuously learn and develop. Exposure to Python, Postman, APIs, SharePoint, Single Sign-On (SSO), Jira, Azure DevOps or similar technologies will be highly regarded.   Experience working with finance, accounting or enterprise software environments will be advantageous, but is not essential.   Why Apply? Genuine career pathway into Product, Engineering or Technical Consulting. Work alongside experienced Developers and Product specialists. SQL-heavy role with real technical depth. Annual company performance bonus. Hybrid working flexibility. Stable, growing software business with strong long-term backing. Supportive, people-first culture that invests in career development. Opportunity to help shape and mature a growing support function. Potential international career opportunities as the business expands. If you're looking for a role where technical support is a launchpad, not a ceiling, we'd love to hear from you.

Project ManagerMigration Queensland GovernmentA Queensland Government department is seeking an experienced Project Manager Coordinator to support the planning, coordination, delivery and implementation of a key stream within a broader enterprise technology program.This role will be responsible for ensuring technical, operational and governance requirements are met while delivering outcomes within agreed scope, timelines and budget. Working closely with technical teams, business stakeholders, vendors and program leadership, the successful candidate will help oversee the migration of enterprise collaboration platforms and identity services to modern cloud-based environments, ensuring minimal disruption to business operations and compliance with security and governance standards.Key responsibilities Lead the planning, coordination and delivery of Microsoft 365 and Active Directory migration initiatives within a complex enterprise environment. Develop and maintain project plans, schedules, risk registers and migration runbooks aligned to program governance frameworks. Coordinate cross-functional teams across infrastructure, security, networking, identity and end-user computing. Ensure migration activities follow best-practice delivery approaches, including pilot migrations, staged rollouts and validation processes. Manage project risks, issues, dependencies and change requests, with appropriate mitigation strategies in place. Provide regular project reporting and status updates to project boards, program leadership and executive stakeholders. Ensure alignment with enterprise architecture, cybersecurity requirements and regulatory compliance obligations. Coordinate testing, cutover planning and post-migration support to enable a smooth transition and minimise disruption for users. Partner with business units to manage stakeholder expectations, communications and training requirements. Ensure documentation, knowledge transfer and operational readiness for support teams following migration completion. Essential skills and experience Demonstrated experience coordinating and delivering Microsoft 365 and Active Directory migration projects in medium to large enterprise environments. Strong understanding of Microsoft 365 services, including: Exchange Online SharePoint Online Microsoft Teams OneDrive for Business Microsoft Entra ID (Azure AD) Experience working across on-premises, hybrid and cloud-based Active Directory environments. Proven experience with migration tools and frameworks such as: Microsoft FastTrack BitTitan MigrationWiz Native Microsoft migration tooling AD Manager Hands-on experience with Active Directory migration activities, including: Domain consolidation User and group account migration Group Policy Object (GPO) migration and management Directory synchronisation and hybrid identity configurations Strong knowledge of identity and access management concepts, including: Single Sign-On (SSO) Multi-Factor Authentication (MFA) Conditional Access Policies Role-Based Access Control (RBAC) Desirable experience Experience implementing or managing hybrid identity solutions using Azure AD Connect or similar technologies. Understanding of Microsoft security and compliance capabilities, including Data Loss Prevention (DLP), retention policies and Microsoft Purview. Familiarity with delivery methodologies such as PRINCE2, PMBOK or Agile. Vendor management experience working with external migration partners or system integrators. Key competencies Strong project coordination and organisational skills. Ability to translate technical concepts into clear, business-friendly communication. Excellent stakeholder engagement and communication skills. Strong risk management and problem-solving capability. Ability to work effectively across complex, multi-stakeholder environments.

Business Analyst – Major Infrastructure Transformation Program $960 per day + Super  Brisbane CBD | Hybrid Working Arrangement Initial Contract to June 2027 with extension potential Sharp & Carter is partnering with a Queensland Government agency undertaking a significant business transformation program that supports one of the state's largest infrastructure portfolios. This is a unique opportunity for an experienced Business Analyst to contribute to a major Portfolio Management Improvement initiative focused on strengthening governance, planning, investment prioritisation, project lifecycle management and organisational capability across a complex operating environment.  The Opportunity As a Business Analyst, you will work closely with program leaders, project teams and senior stakeholders to analyse current-state operations, facilitate workshops, map business processes and support the development of enterprise-wide frameworks and governance practices.  This role will suit an individual who enjoys driving organisational improvement, navigating complex stakeholder environments and delivering structured business analysis outcomes that have long-term impact. Key Responsibilities Facilitate stakeholder workshops, interviews and discovery activities. Elicit, analyse and document business requirements. Develop business process maps and BPMN documentation. Produce business analysis artefacts including frameworks, guidance material and decision-support tools. Support the management of risks, issues, dependencies and change impacts. Collaborate across multiple project streams to drive successful delivery outcomes.  About You To be successful, you will bring: Minimum 5 years' experience in Business Analysis roles. Strong experience gathering and documenting business requirements. Demonstrated experience facilitating workshops and stakeholder engagement activities. Practical experience with BPMN process modelling. Experience working across Agile, Waterfall and Scrum environments. Strong written communication skills with the ability to develop governance and project documentation. Previous Queensland Government, infrastructure, asset management or capital works experience will be highly regarded.  Desirable Qualifications IIBA, PMI-PBA or Agile BA certification. PRINCE2 or other recognised project management certification.  Why Apply? Join a high-profile transformation program with genuine executive support. Influence strategic decision-making across a major Queensland Government portfolio. Long-term contract opportunity. Brisbane CBD location with flexible working arrangements. Opportunity to work with highly experienced program leaders and stakeholders.

Power Platform Specialist Brisbane | Permanent | Salary Packaging Available   Looking for more than just another Power Platform role?   Join an award-winning internal technology team where you'll develop enterprise Power Platform solutions, work alongside a supportive manager who genuinely invests in his people, and build technology that delivers meaningful outcomes for the community.   This is an opportunity to own solutions from design through to deployment while continuing to grow your career in a collaborative, low-ego environment.   What you'll be doing Develop Power Apps and Power Automate solutions Design Dataverse data models Build integrations with Microsoft 365 and Azure Automate business processes Work directly with stakeholders to deliver business solutions Support and enhance existing applications Contribute to ongoing digital transformation initiatives About you You'll have experience developing solutions using Microsoft Power Platform together with a genuine desire to continue learning.   You'll bring experience across: Power Apps Power Automate Dataverse Microsoft 365 REST API integrations JavaScript, TypeScript or C# Azure exposure Power Platform certifications and Azure DevOps experience are highly regarded.   Why join? Permanent opportunity Hybrid working (3 office / 2 home) Flexible working arrangements Salary packaging benefits Award-winning technology team Genuine career progression Supportive manager who develops his team Meaningful work with real community impact If you're looking for a role where your development is genuinely supported and your work makes a difference, we'd love to hear from you.

Shape the Future. Lead the Strategy. Deliver Lasting Impact.   This is a rare opportunity to step into a newly created executive leadership position where you'll have the autonomy to shape an organisation's technology strategy, influence executive decision-making and build a high-performing technology function.   Reporting directly to the Executive Leadership Team, you'll lead a diverse portfolio across Enterprise Technology, Cyber Security, Infrastructure, Applications, Data & Analytics and Service Delivery. You'll be empowered to modernise technology, drive innovation and ensure technology becomes a true enabler of business success.   We're looking for an authentic leader who can build relationships, communicate with confidence and develop a culture where people thrive. Technical capability is important, but your ability to engage stakeholders, inspire teams and deliver outcomes will be what sets you apart.   Role highlights:  Newly created executive position with the opportunity to make your mark. Influence organisational strategy and lead enterprise-wide technology transformation. Lead an established leadership team with the support to drive meaningful change. A genuine opportunity to modernise technology, improve capability and deliver long-term business value. Join an organisation that values collaboration, innovation and investing in technology. Executive visibility with the ability to shape strategic decisions across the business. Your Responsibilities: Develop and execute the organisation's technology strategy and roadmap. Provide leadership across Enterprise Technology, Infrastructure, Cyber Security, Data & Analytics and Technology Service Delivery. Drive digital transformation initiatives that improve business performance and customer outcomes. Build trusted relationships with Executive stakeholders, providing strategic technology advice and direction. Lead, mentor and develop a high-performing leadership team while fostering a culture of accountability, collaboration and continuous improvement. Oversee technology governance, cyber security, risk management and business continuity. Manage enterprise technology budgets, strategic investments and vendor partnerships. Champion innovation, emerging technologies and data-driven decision making across the organisation. Ensure technology services are secure, scalable and aligned to business objectives. About You:   You'll be an experienced technology executive who has successfully led enterprise technology functions within a large or complex environment. You're commercially minded, people-focused and recognised for building strong relationships at every level of the business.   You'll bring: Proven experience leading enterprise technology teams and large-scale technology environments. Strong strategic leadership with a track record of delivering transformation and business improvement. Outstanding communication and stakeholder management skills. Experience influencing Executive and Board-level stakeholders. A collaborative leadership style with a passion for developing people and building high-performing teams. Commercial experience managing technology budgets, vendors and enterprise-wide initiatives. If you're looking for an executive opportunity where you can shape strategy, influence organisational direction and leave a lasting legacy, we'd love to hear from you.

We're partnering with a well-established, family-owned Australian business that is investing in the future of its data capabilities. This newly created role offers the opportunity to shape how data is managed, reported on and leveraged across the business, working directly with senior leadership to drive meaningful operational improvements. This is a hands-on position suited to someone who enjoys solving business problems through data, streamlining manual processes, and introducing practical AI solutions. You'll be responsible for reviewing existing processes, identifying opportunities for improvement, and building a modern data environment that enables better decision-making across the business. Key responsibilities include: Review current business processes and identify opportunities for automation and improvement. Transform manual and Excel-based reporting into scalable, automated solutions. Extract and integrate data from the ERP system to deliver meaningful reporting and dashboards. Design and implement master data management practices and support the development of a data warehouse. Evaluate and implement AI tools that enhance reporting, analytics and business efficiency. Improve data quality, governance and accessibility across the organisation. Work closely with stakeholders across operations, warehousing and leadership to bridge information gaps and drive data-led decisions. You'll be someone who enjoys building capability from the ground up and is comfortable working autonomously in a smaller business environment. Ideally you'll bring: Experience in data, analytics, business intelligence or process improvement roles. Strong SQL and Power BI (or similar BI platform) experience. Experience designing or supporting data warehouses and ETL processes. Knowledge of master data management and data governance principles. Exposure to AI tools and practical AI applications within a business environment. Why Apply? Opportunity to build and shape the organisation's data capability. Work directly with senior leadership and have a genuine impact on business outcomes. Broad, autonomous role with significant ownership. Full-time, onsite role.