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Information Support Officer Queensland  We’re working with a respected Queensland Government organisation to recruit an Information Support Officer to provide hands-on support across information management and records handling. This role plays a key part in ensuring information is stored, maintained, handled and accessed correctly in alignment with legislation and organisational requirements. If you enjoy structured work, are detail-focused and like helping others navigate systems and processes, this is a great opportunity to build on your skills within a supportive and purpose-driven environment. What you’ll be doing In this role, you will: Maintain key registers and records in line with legislative requirements, including Notices, Warrants, Authorities and Certifications. Provide Level 1 and Level 2 support for the organisation’s electronic document and records management system (eDRMS), helping staff troubleshoot access and usage issues. Assist with system administration tasks including upgrades, user acceptance testing, documentation updates and process improvements. Undertake archival activities such as coordinating the transfer or disposal of files in line with approved retention schedules. Deliver new-starter training related to eDRMS, records handling and exhibits processes. Support ongoing improvements to information management practices and contribute to small project work when required. What you’ll bring We’re looking for someone who can build strong working relationships and enjoys being the “go-to” person for system and process support. You will bring: Experience with information and records management practices, including retention and disposal schedules and access/security controls. Familiarity with electronic document and records management systems (e.g. Content Manager, Objective, TRIM, eDRMS etc.). Strong communication and problem-solving skills, with a focus on quality service and teamwork. The ability to manage competing priorities and meet deadlines while working both independently and as part of a small team. A helpful, proactive attitude and an interest in continuous learning.

We’re partnering with a respected Queensland Government organisation to appoint an experienced Manager, Information Management on a contractor basis for a multi year engagement. This is a key leadership role responsible for shaping how information and records are managed, protected and leveraged across the organisation. You’ll lead a small, capable team and play a hands-on role in strengthening the departments information governance, while ensuring compliance with relevant legislation and public sector standards. If you enjoy improving frameworks, uplifting capability and driving best practice, this is a role where your impact will be noticed. What you’ll be doing As the Manager, Information Management, you will: Lead and support the team responsible for day-to-day information and records management services, fostering a positive, safe and customer-focused working environment. Develop and maintain information management policies, standards and procedures aligned with organisational goals and legislative requirements. Play a key role in the development and delivery of an information governance framework across the organisation. Provide high quality strategic and operational advice to senior leadership on information and records management matters. Oversee the secure collection, organisation, storage and disposal of information assets in both digital and physical formats. Manage information systems, repositories and tools, experience with Content Manager and unstructured data environments will be highly regarded. Partner with the Information Security Manager to ensure appropriate security controls are in place to protect confidentiality and integrity. Build capability across the organisation by leading training, awareness and continuous improvement initiatives. Evaluate and enhance information management practices to support efficiency and organisational performance. What we’re looking for We’re seeking a collaborative, forward-thinking leader who can bring people along on the journey. You will bring: Significant experience managing records and information in a public sector or regulated environment. Experience leading teams, building capability, coaching, setting expectations and delivering outcomes. Strong analytical skills, the ability to distil insights, identify trends and clearly communicate recommendations. Experience delivering business improvements or projects aligned to organisational objectives. Excellent written and verbal communication skills, with the ability to partner effectively across the organisation. Tertiary qualifications in a relevant discipline and/or professional membership are highly desirable.

New opportunity to join a local council’s Civic Services team as a Parking Officer, delivering professional, customer-focused parking management across the community. This hands-on role combines community education and enforcement to ensure parking availability, safety, and compliance for all road users. What you’ll do: Conduct patrols and issue infringement notices in accordance with council and legislative requirements. Educate residents and drivers about parking regulations and local laws in a fair and respectful manner. Respond to public enquiries, providing clear information and exceptional customer service. Operate Samsung handheld devices, body-worn cameras, and desktop systems accurately. Assist with abandoned vehicle management and school crossing supervision as required. Prepare documentation and attend court when needed for enforcement matters. Represent the department professionally while maintaining safety and community trust. What we’re looking for: A positive attitude, willingness to learn, and genuine motivation to make a difference. Parking or enforcement experience beneficial but not essential – full training provided. Strong communication and de-escalation skills; ability to remain calm under pressure. Physically fit and comfortable walking long distances throughout the day. Basic to intermediate computer skills, including handheld technology use. Current Police Check (within 3 months), Victorian driver’s licence, and full working rights. Why you’ll love it: Work that directly supports community safety, access, and education. Collaborative, inclusive team environment with supportive leadership. Varied outdoor work no two days are the same. Uniform supplied (just bring your own black cargo pants and walking shoes). Monday–Friday hours with occasional weekend rotations once trained. If you’re looking for a rewarding, people-focused role that lets you work outdoors and be part of a team making a real community impact, apply now to start ASAP!

Join a dynamic local council’s Civic Services team as a Local Laws Officer, helping deliver a responsive, professional, and community-focused local laws service. This hands-on role involves investigating complaints, promoting compliance, and educating residents on local laws, animal management, and community safety. What you’ll do: Educate residents on Local Laws, Animal Management, and Parking compliance. Investigate and resolve issues such as dumped rubbish, overhanging vegetation, unsightly properties, and unauthorised land use. Issue warnings, infringements, and prepare documentation for potential prosecutions. Conduct park patrols, manage animal collections, and support community events. Work collaboratively with internal teams, Victoria Police, and the Magistrates Court. Deliver exceptional customer service and maintain accurate reports and records. What we’re looking for: Industry-recognised qualification in animal management, enforcement, local laws, justice, or similar. Sound knowledge of relevant Acts, regulations, and council by-laws. Proven experience in compliance or law enforcement roles, ideally in local government. Excellent communication and conflict resolution skills with a customer-first approach. Physical capability to walk long distances and safely handle animals. Current Victorian driver’s licence, police check, and Working with Children Check. Why you’ll love it: Work that directly contributes to community wellbeing and safety. Supportive, inclusive workplace built on integrity and teamwork. Ongoing learning and professional development opportunities. Varied work across different community settings – no two days are the same. If you’re ready to make a difference in your community and thrive in a dynamic, people-focused role, apply now.

An exciting opportunity exists for an experienced Principal Project Officer to join a high-performing digital transformation team within a large and complex public sector organisation. You’ll play a key role in supporting the delivery of a portfolio of ICT and business improvement projects that are helping to modernise critical public services across Queensland. Working within a collaborative and supportive environment, this role will suit someone who enjoys managing multiple priorities, engaging with diverse stakeholders, and providing hands-on support across project governance, reporting, procurement, and risk management. Key Responsibilities Support the delivery of digital and business improvement projects, ensuring alignment with established frameworks, governance, and strategic objectives. Coordinate and manage project documentation, reporting, and governance activities including board papers, minutes, and action tracking. Maintain and update project management tools such as MS Project, SharePoint, and Planner. Monitor project risks, issues, and dependencies, and contribute to mitigation and remediation strategies. Support procurement and financial processes, including purchase orders, invoice processing, and budget reporting. Provide clear, concise advice and reporting to senior management on project progress and performance. Contribute to continuous improvement of project management standards, tools, and processes. About You You’re a proactive, organised and detail-oriented professional with strong communication and coordination skills. You thrive in a busy, multi-stakeholder environment and are comfortable supporting governance, reporting and delivery activities in large programs of work. To be successful, you will demonstrate: Proven experience supporting project delivery in large, complex organisations (public sector experience highly regarded). Strong understanding of project management methodologies such as PRINCE2 or Agile. Proficiency in Microsoft Office tools (Excel, Word, Outlook, Teams) and project management software such as MS Project or Planner. Excellent written and verbal communication skills, with the ability to produce high-quality reports and documentation. A collaborative mindset and a commitment to delivering outcomes that benefit the community. For more information or a copy of the position description, please reach out to Max at mpower@sharpandcarter.com.au

  About the Company:   Our client is a respected national business with a strong reputation for quality, innovation, and service. With continued growth and a commitment to excellence, they are investing in the next phase of their digital and technology journey.   We're seeking an experienced IT Manager to take ownership of the company's technology operations and help shape the future of its digital strategy.   About the Role   As the IT Manager, you will oversee the company's technology infrastructure, systems, and applications nationwide. You'll play a key role in developing and implementing IT strategies that align with business goals while ensuring the reliability, security, and scalability of systems that support day-to-day operations. You'll be hands-on when needed, supporting users, managing vendors, and leading small IT projects — while also acting as a strategic partner to the leadership team.   Key Responsibilities Lead and manage the company's IT operations across all sites nationally. Develop and execute an IT roadmap aligned with the organisation's business strategy. Oversee the support, maintenance, and enhancement of hardware, networks, and systems. Manage IT vendors, contracts, and service providers. Drive initiatives around cybersecurity, data protection, and business continuity. Provide technical support and guidance to internal users (Windows, iOS, and macOS environments). Implement and support device management solutions (e.g., MDM for Apple devices). Evaluate and deploy new technologies that improve efficiency and collaboration. Support the leadership team with technology insights and innovation recommendations. About You   You're an experienced and versatile IT professional who enjoys both the strategic and hands-on aspects of managing technology. You have a strong technical foundation and excellent communication skills, with the ability to translate tech concepts into business value.   You'll bring: Proven experience in IT management or senior IT leadership within a national or multi-site business. Strong technical knowledge across network infrastructure, cloud services, and systems administration. Experience supporting Apple ecosystems (macOS and iOS) - knowledge of MDM tools highly regarded. A collaborative approach, with the ability to work effectively across departments and levels. Excellent problem-solving and project management skills. A passion for innovation and continuous improvement. Why Join? Be part of a respected national brand with a forward-looking approach to technology. Opportunity to make a real impact and shape the company's digital future. Supportive, people-first culture with room to grow and develop. Bonus structure in place as well